Effective date: November 15, 2025
By accessing or using AccessiMonitor's website accessibility monitoring service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
AccessiMonitor provides automated accessibility monitoring and reporting services for websites. We scan websites for WCAG compliance issues, provide reports, and may offer expert manual audits depending on your subscription tier.
You must create an account to use the Service. There is no option to use the Service without an account. To use our Service, you must:
You are responsible for all activities that occur under your account.
After you create an account, we may offer a one-time free baseline scan (up to 10 pages per website) that generates a dashboard and report for the website and pages you submit. The free scan is a snapshot in time and does not include ongoing monitoring unless you start a paid subscription. We may limit free scans (e.g., one per account, domain, or organization) to prevent abuse.
Subscription fees are billed in advance on a monthly or yearly basis. Subscriptions auto-renew unless cancelled. All fees are non-refundable except as required by law. We use Stripe for payment processing and do not store your payment card information.
A "page" is defined as a stable URL path or template (e.g., /products/{sku}) that renders deterministically without user interaction beyond initial load. Query parameters (e.g., ?utm_source=) do not count as separate pages; we treat the same path as one page regardless of query string. For template pages (e.g., product pages), you may mark a URL as a template; we then sample up to 5 representative instances when we scan. Pages that require authentication, infinite scroll, or multi-step interactions may count as 2 pages or be excluded by mutual agreement. We'll notify you before any page reclassification affects billing.
For public (non-authenticated) pages, AccessiMonitor automatically crawls your website starting from your homepage to discover pages up to your plan's page limit. We follow internal links and respect robots.txt directives. You can also manually specify pages to monitor in your dashboard.
Discovery process:
Monitoring pages that require authentication (login-protected pages, user dashboards, etc.) requires additional setup. To monitor authenticated pages, you must provide:
Authenticated pages may count as 2 pages each due to additional complexity. Please contact support to set up authenticated page monitoring. We handle all credentials securely and never store them in plain text.
Each subscription plan has limits on:
If you need to monitor more pages than your plan allows, you can purchase add-on capacity to extend your limits without upgrading your entire plan.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds will be provided for partial months or years.
We may change our pricing with 30 days' notice. Price changes will take effect at the start of your next billing cycle.
Our code fix packages are one-time projects with the following terms:
You agree not to:
We strive to provide reliable service but do not guarantee 100% uptime. We may suspend the Service temporarily for maintenance, updates, or to address technical issues. We are not liable for any interruption of service.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Our automated scans are tools to assist with accessibility compliance but do not guarantee full WCAG compliance. Manual testing and expert review may be required.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCESSIMONITOR SHALL NOT BE LIABLE FOR:
You agree to indemnify and hold harmless AccessiMonitor from any claims, damages, or expenses arising from:
All intellectual property rights in the Service, including software, documentation, and reports, belong to AccessiMonitor. We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription.
You retain all rights to your website content. By using our Service, you grant us permission to scan and analyze your website for the purpose of providing the Service.
We may suspend or terminate your access to the Service at any time for:
Upon termination, your right to use the Service ceases immediately. We may delete your data after 30 days.
For accounts with no active subscription, we may delete scan data after a period of inactivity.
These Terms are governed by the laws of the State of Wyoming, United States. Any disputes will be resolved in the state or federal courts located in Wyoming.
For any disputes under $10,000, you agree to attempt good-faith resolution before filing any legal action.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes take effect constitutes acceptance of the new Terms.
Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and AccessiMonitor.
Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
No Waiver: Our failure to enforce any right or provision does not constitute a waiver.
Assignment: You may not assign these Terms. We may assign them without restriction.
If you have questions about these Terms, please contact us at:
Email: [email protected]