Privacy Policy

Introduction

AccessiMonitor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website accessibility monitoring service.

Information We Collect

Account and Free Baseline Scan

Our service requires an account. When you create an account and run a free baseline scan, we collect:

• Your email address
• Account credentials (stored securely) and any optional profile details you provide
• Website URL and pages you choose to scan
• Scan results and generated dashboard data

This allows us to provide your scan dashboard and send you results. You can delete your data at any time by contacting us or deleting your account.

Account and Payment Information

When you create an account or subscribe, we collect:

• Email address
• Name (optional)
• Company name (optional)
• Payment information (processed securely through Stripe)

Website Monitoring Data

To provide our monitoring service, we collect:

• URLs of websites and specific pages (URL paths/templates) you choose to monitor
• Accessibility scan results (WCAG violations, HTML structure, ARIA attributes)
• Screenshots of monitored pages
• For public sites, we may crawl from the homepage (respecting robots.txt) to discover pages up to your plan limit and collect those URLs and scan results

Usage Information

We automatically collect certain information when you use our service:

• Log data (IP address, browser type, pages visited)
• Device information
• Service usage patterns

How We Use Your Information

We use collected information to:

• Provide and maintain our accessibility monitoring service
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues and security threats

We will email you scan results and service-related messages. Marketing emails are optional and you can unsubscribe at any time.

Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: We work with third-party companies (e.g., Stripe for payments, cloud hosting providers) that help us operate our service
• Legal Requirements: If required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Data from your free baseline scan may be retained for a limited time if your account has no active subscription.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Export: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at the email address below.

Cookies and Tracking

We use essential cookies to operate our service (authentication, security). We do not use third-party advertising cookies or trackers. You can control cookies through your browser settings.

We use Google reCAPTCHA for security and spam prevention. reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]